Information on data protection

We, OEKO-TEX Service GmbH (Genferstrasse 23, 8002 Zurich, Switzerland), operate the website and are therefore responsible for handling your personal data. As an OEKO-TEX® customer or potential customer, you expect a high level of quality not only from our certifications but also in relation to how we handle your data. The proper handling of your data is also an especially important concern to us. With that in mind, we of course follow the statutory provisions of data protection law.

Please see the information provided below to learn about how we handle your personal data. It is important to us that you always know which personal data is obtained during your visit to our website and the purposes for which it is processed:

Contact Requests

We and our service providers process the information in your contact requests so that we can respond to your request. We base this on our legitimate interest to be able to answer incoming requests.


We use cookies in some areas to make our website more user friendly and tailor it to your needs. We do this based on our legitimate interest to provide you with an attractive website. “Cookies” are small files that we transfer to the hard drive on your computer via your web browser or other programs. These files are stored locally on the hard drive on your computer and kept ready to be recalled at a later stage. They allow our system to recognise your browser and make specific services available to you.

Some of the cookies that we use are deleted after the end of the browser session, that is, after you close your browser (these are called session cookies). Other cookies remain on your device and allow us or our partner companies to recognise your browser during your next visit (persistent cookies).

You can configure your browser so that you are informed when cookies are set and you can decide whether to accept them individually, accept cookies in specific cases or forbid them in general (see Allowing or Rejecting Cookies below). If you do not accept cookies, this may limit the functionality of our website.

Transfer of data to third parties and abroad

To process data we also use, as stated above, service providers. Unless mentioned otherwise, such service providers are located in Switzerland and the EU only.

If your contact request relates to a specific OEKO-TEX® product - and insofar as is necessary to answer your request - we will also share your data with the institute, which carried out the examination in the individual case. A list of the institutes can be found at the following address:

For transfers abroad outside Switzerland and the EU, we take the necessary measures to protect your data (such as adequacy decisions, standard contractual clauses or certifications), which you are welcome to request.

Data security

Working closely with our service providers, we strive to safeguard the confidentiality, availability and integrity of your data, and to give it the best possible protection, particularly from unauthorised or accidental destruction, accidental loss, technical errors, falsification, theft or unlawful use or unauthorized processing. We and our service providers take technical and organisational measures to protect your data.

Edition: December 2018